Refund Policy
1. Nature of Digital Products
All products sold through DigitalBooked.com are digital goods delivered electronically. Once a product is successfully delivered to the email provided during checkout, the transaction is considered complete and non-reversible.
2. No Refunds for Delivered Items
Due to the non-tangible nature of our products, we do not offer refunds, returns, or exchanges once the product has been delivered. By completing a purchase, you acknowledge that all sales are final.
3. Rare Exceptions
We may consider a refund request under the following rare and verifiable circumstances:
- Duplicate payment made for the same product
- Product was not received and our support team could not resolve the issue within 24 hours
- Technical error on our part that prevents product access
All refund requests must be submitted within 7 days of purchase.
4. How to Request a Refund
If you believe your situation qualifies for a refund, please contact our support team through our Help Center or email us at support@digitalbooked.com. Include your full name, email address used during checkout, and your order ID so we can assist you quickly.
5. Chargebacks & Dispute Policy
We encourage you to contact us directly before initiating any payment disputes. Filing a chargeback without prior communication violates our terms and may result in permanent account suspension or restricted access to future products.
6. Acceptance of This Policy
By completing a purchase on DigitalBooked.com, you acknowledge that you have read, understood, and agreed to this Refund Policy in full.